Hindhead Tunnel Switches Maintenance
Highways England · United Kingdom
Key facts
- Contract value
- £85,844
- Awarded
- 30 Mar 2021
- Contract starts
- 31 Mar 2021
- Contract ends
- 01 Apr 2028
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| NTT United Kingdom Ltd | £85,844 |
Description
The Provider will:
- Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA
Categories (CPV)
- 50312300 Maintenance and repair of data network equipment
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