Service Trasformation Optimisation and Acceleration of Change and Transformation Service
Department for Work and Pensions · London
Key facts
- Contract value
- £751,200
- Awarded
- 30 Nov 2020
- Contract starts
- 30 Nov 2020
- Contract ends
- 31 Mar 2021
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Hippo Digital Limited | £751,200 |
Description
DWP has embarked on a critical and ambitious transformation programme, acknowledged as a top priority for the Department. The programme will see the Department achieve the principles within the Target Operating Model, achieve significant efficiency savings and deliver a transformed experience for citizens. This needs to be achieved at incredible pace and in an exceptionally challenging environment - balancing unprecedented demand on services, limited available investment and delivery impacts of Covid 19. Supplier will provide three key areas of change acceleration: 1. Benefit driven implementation plans. 2. Build the new change capability team. 3. Architect the channel shift and TOM implications.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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