Production Insurance Claims Management Service

The requirement is for a production insurance claims management service capable of responding effectively to the wide variety of claims circumstances falling under BBC Production Insurance agreements for in-house and BBC commissioned independent productions. The service will involve dealing with cast, negative film and digital (including faulty stock, camera and processing), props, sets and wardrobe, miscellaneous equipment, extra expense, third party property damage, office contents, money and securities related claims. The main elements of the service will include:

- The provision of claims managements and associated data management services for Production Insurance Claims (excluding Casualty classes) up to a value of £250,000.

- The recovery of insured and uninsured losses from other involved parties where appropriate.

- Liaison with BBC contractors, BBC departments (including subsidiaries), BBC Commissioned Independent Productions and in particular the BBC's Insurance Department to ensure that information is made available to relevant parties and acted upon in the best interest of the BBC and claims records are accurate and up to date.

- An agreed fee structure for Production Insurance claims exceeding GBP 250,000 where the successful Applicant may be instructed on an individual basis.

The initial term of the contract will be for a period of 3 years with 2 additional optional extension periods of 12 months each.

Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer e-Tendering help desk.