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Tenfell
Awarded contract
Published 29 Jul 2021

Customer Product Specialist

Defra Network eTendering Portal · United Kingdom

Key facts

Contract value
£24,598
Awarded
25 Jul 2021
Contract starts
25 Jul 2021
Contract ends
17 Oct 2021
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
Venn Group Limited£24,598

Description

Role responsibilities - Develop customer change plans to deliver the outcomes of projects - Project management of activities and campaigns - Develop marketing and customer change products and resources required for projects and initiatives to support businesses to make needed changes for continuing to import goods from the EU (heavy weighting on this aspect) - Responsible for developing and delivering the communication plan of activity alongside project / programme teams - Work closely with project/programme teams, partner organisations, OGD for delivering joint communications activities/campaigns - Work with stakeholder engagement team to deliver customer change activities - Responsible for delivering creative messaging for the full customer campaign cycle - Lead on content developments and manage approvals for customer products - Manage the reach of communications and success measurement to build into future project / programme communications

Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at [email protected].

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