ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing Association Limited · London
Key facts
- Closing date
- 22 Feb 2021
- Contract starts
- 30 Jun 2021
- Contract ends
- 30 Jun 2024
- Procedure
- Open procedure
- Buyer type
- Housing
Description
The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association. It is intended that the contract will commence in July 2021 and, subject to annual reviews, run for a period of three years with the option for renewal, as decided by ISHA, for an extension of up to a further one year and then an additional one year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore five years.
Categories (CPV)
- 79512000 Call centre
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