Covid Remote Hearings Research Evaluation for HMCTS
Ministry of Justice · London
Key facts
- Contract value
- £291,042
- Awarded
- 29 Sep 2020
- Contract starts
- 04 Oct 2020
- Contract ends
- 30 Apr 2021
- Procedure
- Call-off from a dynamic purchasing system
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| I.F.F Research Limited | £291,042 |
Description
HMCTS has a requirement for a suitably qualified and experienced contractor (or contractors) to undertake research to provide robust evidence on court and tribunal users' characteristics, experiences and perceptions. This is required to improve HMCTS's understanding of remote hearing practices implemented during Covid-19 across all jurisdictions, and to make recommendations for use of remote hearings in the longer term.
The research is commissioned by HMCTS Customer Directorate (HMCTS-CD). There are two key parts to the research: quantitative and qualitative.
- Part 1: the quantitative research focuses on public users and requires contractors to carry out an online and telephone survey - Part 2: the qualitative research requires contractors to interview both public and professional users about their experiences
Categories (CPV)
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