Salesforce CRM consultancy 2021
British Council · London
Key facts
- Closing date
- 15 Apr 2021
- Contract starts
- 03 May 2021
- Contract ends
- 31 Mar 2022
- Procedure
- Open procedure (below threshold)
- Buyer type
- Central government
Description
At the heart of the British Council's success is customer and relationship management ("CRM"). This has a significant impact on our culture, teams, internal and external approaches, as well as 'systems' elements including: knowledge management, contact management, customer data, sales & marketing, and evidence which drives new product specification. We have two areas of focus in our global CRM solution - one focusing on customer service and consumer sales and the other focusing on our business to business and government functions. Currently there are 1552 Salesforce users across 135 locations, 58 countries, and across all eight regions. Please register an account on our portal in order to Express an interest and then download the full tender pack : https://in-tendhost.co.uk/britishcouncil/aspx/Home
Additional information: Please register an account on our portal in order to Express an interest and then download the full tender pack : https://in-tendhost.co.uk/britishcouncil/aspx/Home
Categories (CPV)
- 72200000 Software programming and consultancy services
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