Handheld Solution

The Ambulance Radio Programme (ARP) provides NHS ambulance services with emergency mobile communications associated services. The current network services (using the 'Airwave' TETRA network) are due to be replaced by the new Emergency Services Network (ESN) being introduced through a cross-government programme hosted by the Home Office.

The Authority is seeking to procure a supplier to ESN Handheld Devices for access to ESN voice services (via the ESN Voice Application) and for supporting handheld applications which may use ESN data services (such as the NMA), Accessories and associated support services.

The Supplier shall provide the following Services as detailed in the services description which can be found on the Authority's eTendering portal. (a) Implementation Services (i) Planning and Design (ii) Testing

(b) Operational Services (i) ESN Handheld Devices (supply) (ii) Accessories (supply) (iii) Support

(c) Optional Services (i) Support Desk Integration [TBC] (ii) Further Testing Service (iii) Ad-Hoc Services

(d) Future Projects (i) Addition to, expansion or enhancement of the Services that may be requested by the Authority.

Additional information: The initial term of the contract is 5 years. The Authority may (at its sole discretion) extend the Initial term by one or more extension periods by giving the supplier at least sixty (60) Working Days' notice before the end of the initial term or beyond (up to a maximum of 2 years).

From the effective date and in accordance with the implementation plan, the supplier shall provide the services to each of the English Ambulance Trusts and any successor bodies thereto that perform any of the functions previously performed by any of the foregoing bodies:

(a) South Western Ambulance Service NHS Foundation Trust (SWASFT), (b) East Midlands Ambulance Service NHS Trust (EMAS), (c) East of England Ambulance Service NHS Trust (EEAST), (d) London Ambulance Service NHS Trust (LAS), (e) North West Ambulance Service NHS Trust (NWAS), (f) Isle of Wight NHS Trust (IoW), (g) South Central Ambulance Service NHS Foundation Trust (SCAS), (h) South East Coast Ambulance Service NHS Foundation Trust (SECAmb), (i) West Midlands Ambulance Service University NHS Foundation Trust (WMAS), (j) North East Ambulance Service NHS Foundation Trust (NEAS), and (k) Yorkshire Ambulance Service NHS Trust (YAS).

At any time during this Agreement, the Authority is entitled to require the supplier on written notice to provide (and on receipt of such written notice, the supplier shall provide) the services (all or part thereof) to other organisations and any successor bodies thereto that perform any of the functions previously performed by any of the foregoing organisations, including:

(a) Welsh Ambulance Service NHS Trust (WAST), (b) Scottish Ambulance Service (SAS),

(c) Air Ambulance Charities, including the following: (i) East Anglian Air Ambulance, (ii) Essex and Herts Air Ambulance, (iii) MAGPAS Air Ambulance, (iv) Lincolnshire and Nottinghamshire Air Ambulance, (v) London's Air Ambulance, (vi) Great North Air Ambulance, (vii) North West Air Ambulance, (viii) Thames Valley Air Ambulance, (ix) Hampshire and Isle of Wight Air Ambulance, (x) Kent, Surrey and Sussex Air Ambulance, (xi) Cornwall Air Ambulance, (xii) Devon Air Ambulance, (xiii) Dorset and Somerset Air Ambulance, (xiv) Great Western Air Ambulance, (xv) Midlands Air Ambulance, (xvi) The Air Ambulance Service, (xvii) Yorkshire Air Ambulance, (xviii) Wales Ambulance Service; (d) the other NHS Trusts, (e) the NHS Bodies, (f) the law enforcement organisations set out in the list located at URL: https://www.police.uk/forces/ or any replacement or successor URL; and (g) the fire and rescue organisations set out in the list located at URL: https://www.nationalfirechiefs.org.uk/Fire-and-Rescue-Services or any replacement or successor URL.