Step Up to Social Work Cohort 7 Support Contractor
Department for Education · London
Key facts
- Contract value
- £300,000
- Awarded
- 18 Jan 2021
- Contract starts
- 18 Jan 2021
- Contract ends
- 31 Dec 2021
- Procedure
- Open procedure (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Capita Business Services | £300,000 |
Description
The contractor will be expected to perform a dual role in respect of applicants to the programme. Firstly, an ongoing quality assurance function to regional partnerships and DfE on applications and applicant tracking at all stages of the process from appointment in October 2020 through to end of contract. Secondly, as a single, accurate and consistent contact point and source of information for applicants at all stages of the assessment process. Tasks will include managing acknowledgements of applications and results promptly (e.g. 95% of responses to applicant queries/complaints in 24 hours) following both the initial sift and the subsequent assessment process and assessment centre phase.
Categories (CPV)
- 85000000 Health and social work services
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