Provision of End User Compute Services
Driver and Vehicle Licensing Agency · United Kingdom
Key facts
- Contract value
- £317,515
- Awarded
- 23 Jun 2021
- Contract starts
- 27 Jun 2021
- Contract ends
- 27 Jun 2022
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Methods Business and Digital Technology Ltd. | £317,515 |
Description
The DVLA End User Compute team is delivering the replatform of the entire user device estate along with enterprise management services for clients and O365 transformation. End-users need to be migrated to new laptops, desktops or mobile phones so that they can continue to access and use IT systems. An estimated 7000 laptop/desktop migrations will be required as well as multiple domain and enterprise configuration migration work. DVLA requires a supplier to provide a supply of resource to support End User Service Management Outcomes: ⢠Enterprise Device Management ⢠Enterprise Applications & Package Management ⢠Client and Application Remote Delivery & Support ⢠Office 365 Transformation and End Point Administration
This will include: ⢠Contributing to the technical refresh initiatives (Win10, SCCM, APP-V, Teams, Office365 + others); ⢠Roll-out of new equipment and devices (including the development of lean and focused deployment services); ⢠Continued uplift in packaging and distributing applications to staff ⢠Support and Maintenance of the End User Environment ⢠SCCM Replatform for the new Active Directory that will be implemented. ⢠Ownership and management of security remediation and vulnerability across client and EUC Server platforms ⢠Effective and accurate reporting, prioritisation, risk management and clear tracking of all activities. ⢠Effective Service Incident, change and problem management
Categories (CPV)
- 72500000 Computer-related services
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