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Tenfell
Awarded contract
Published 12 Jun 2026

Social Media Monitoring and Listening Tool

West Yorkshire Combined Authority · Yorkshire and the Humber

Key facts

Contract value
£100,000
Awarded
28 Apr 2026
Procedure
Restricted procedure
Buyer type
Local government

Awarded to

SupplierValue
RUNTIME COLLECTIVE LTD£100,000

Description

This tool will help us understand what people are saying about our services, programmes, partners, and the Mayor across social media and the wider online world. The tool should collect, analyse, and summarise large amounts of publicly available online information - from social media, news sites, blogs, forums, and other online spaces. It is for insights only. It does not need to post or manage social media accounts. The tool will support better communication, help us spot issues early, inform service planning, and provide evidence for reporting and evaluation.

Categories (CPV)

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