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Tenfell
Awarded contract
Published 10 Apr 2026

Case Management Tool

Department for Work and Pensions · London

Key facts

Contract value
£263,685
Awarded
31 Mar 2026
Contract starts
05 Apr 2026
Contract ends
05 Apr 2027
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
NETPREMACY LIMITED£263,685

Description

We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.

Categories (CPV)

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