SMITS Event Management Business Process Lead
Ministry of Defence · South West
Key facts
- Contract value
- £143,000
- Awarded
- 29 Jun 2021
- Contract starts
- 11 Jul 2021
- Contract ends
- 10 Jun 2022
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| I3WORKS LTD | £143,000 |
Description
The specialist will be augmented to the Defence Digital Service Management Integrated Technical Solutions (SMITS) team, supporting delivery of the move to adopt a pre-emptive posture in IT incident prevention, faster resolution and a significant uplift in our ability to 'discover' events taking place on MOD IT infrastructure. The specialist will: coordinate the Event Management User Group; manage Managed Service Provider event management data feed onboarding; be the point of contact for all new demand and system changes; be the Crown lead on problem resolution and Customer Services issues.
Categories (CPV)
- 72600000 Computer support and consultancy services
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