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Tenfell
Closed tender
Published 15 Feb 2019

Income Officer x6

Sandwell Metropolitan Borough Council · West Midlands

Key facts

Closing date
19 Feb 2019
Contract starts
25 Feb 2019
Contract ends
20 May 2019
Procedure
Open procedure (below threshold)
Buyer type
Local government

Description

Income Officer x 6

Sandwell MBC are seeking to appoint 6 Income Officers

Location: Based at Court House, West Bromwich

Key skills required for this role: • Debt management or arrears recovery experience • Experience of dealing with vulnerable customers and customers who have complex/multiple needs • Knowledge of the legal framework for the recovery of housing related debt and good practice • Good telephone manner • Customer facing experience • Agency workers will be required to work 37 hours per week and the working hours are Monday to Thursday 9.00am to 5.30pm and Friday is 9.00am to 5.00pm.

Start date: as soon a possible

12 week contract for 37 hours per week

Pay rate: E26 = £12.37 per hour to worker

Contract type: Agency

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Closing date to be Tuesday 19 February at 5pm.

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Agencies to send over a CV, 2x up to date references and also a copy of their Terms and Conditions.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit a quotation you will be required to 'Opt In'.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Tuesday 19 February 2019 at 17:00hrs

Additional information: Is a Recurrent Procurement Type? : No

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