Back Office Processing of PCNs
North Northamptonshire Council · East Midlands
Key facts
- Contract value
- £309,240
- Awarded
- 30 Jul 2026
- Contract starts
- 31 May 2026
- Contract ends
- 31 May 2028
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Bramble Hub Limited | £309,240 |
Description
North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement.
Services include:
• Online payments and appeals • Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: • Postal • Telephone • Web Payment methods: • Cheques • Postal orders • Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch • Statutory Notices enclosed and mailed 1st class • Correspondence replies enclosed and mailed 1st class Reports • Standard suite of performance reports published monthly to include financial income statement report Call centre • Operator - manned: Monday to Friday 9:00 to 17:00 • Automated Interactive Voice Response (IVR touch - tone) payment engine 24 hours a day, 7 days a week (optional and where applicable)
Inclusive of all relevant software.
This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.
Categories (CPV)
- 98351110 Parking enforcement services
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