Contact Centre Solution
Bournemouth, Christchurch and Poole Council · South West
Key facts
- Contract value
- £1,019,898
- Awarded
- 26 Dec 2020
- Contract starts
- 27 Dec 2020
- Contract ends
- 26 Dec 2023
- Procedure
- Award of contract without prior publication of a contract notice
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Transparity Solutions Limited | £422,061 |
Description
The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit.\r The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for\r a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.
Categories (CPV)
- 72600000 Computer support and consultancy services
- 48600000 Database and operating software package
- 48200000 Networking, Internet and intranet software package
- 48500000 Communication and multimedia software package
- 72220000 Systems and technical consultancy services
- 72266000 Software consultancy services
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