ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing Limited · North West
Key facts
- Contract value
- £38,000
- Awarded
- 14 Feb 2017
- Contract starts
- 02 Apr 2017
- Contract ends
- 02 Apr 2018
- Procedure
- Open procedure
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| Community Gateway Association | £38,000 |
Description
Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays.
Additional information: Please register your interest on the Chest portal to access the ITT document.
Categories (CPV)
- 79510000 Telephone-answering services
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