DWP User Research Recruitment Services - London
Department for Work and Pensions · London
Key facts
- Contract value
- £60,000
- Awarded
- 08 Feb 2019
- Contract starts
- 20 Feb 2019
- Contract ends
- 19 Feb 2021
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Criteria Fieldwork | £60,000 |
Description
Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP services.
The recruitment brief will vary by project but may include: -- In receipt of a DWP benefit or tax credits -- Usage of assistive technologies to access digital services -- Requirements for non-digital support to access digital services -- Digital usage or experience -- Cognitive and/or learning disabilities -- Mental health conditions -- Motor skills impairments -- Visual impairments -- Auditory disabilities -- Household income levels -- A mix of gender, age and educational attainment
Users of our services may include vulnerable users so should be recruited ethically and sensitivity. Participants should have a good understanding of the service they are being recruited to test, what it will entail, how their data will be handled, and possible requirements around non-disclosure, this information will be provided by each project.
Categories (CPV)
- 73110000 Research services
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