9836 - Revenues and benefits remote processing resource for Norwich City Council
Norwich City Council e-Tendering · East of England
Key facts
- Closing date
- 21 Aug 2019
- Contract starts
- 30 Sep 2019
- Contract ends
- 30 Sep 2020
- Procedure
- Open procedure (above threshold)
- Buyer type
- Local government
Description
Norwich City Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council tax processes using the Northgate Revenues & Benefits Platform and the Civica document management system.
Due to fluctuating demands on the revenues and benefits service and the awards of funds for specific Government initiatives, it is not always possible to manage within an existing establishment. These can be short term funded requirements so there is a need for remote resource on an ad-hoc basis to deliver the required level of service.
The requirement for remote processing resources will fluctuate depending on both the need and the council's internal organisational authorisation procedures, therefore expenditure cannot be guaranteed over the term of the contract.
Processing will be for Housing Benefit, Council Tax Reduction and Council tax processes for residents of Norwich City Council only.
It is expected that this service will result in the following benefits for the council:
â¢Cost savings through lower processing resource rates, utilising the correct level of resource to match the requirements at the correct time â¢Meeting demands from central government, by prompt increase in resource when required
The contract term is for an initial one year from 01 October 2019 to 30 September 2020 with options to extend on an annual basis until 30 September 2024.
Additional information: Please download tender documents and upload completed tenders using the link: https://in-tendhost.co.uk/norwich/aspx/Home
Is a Recurrent Procurement Type? : No
Categories (CPV)
Similar open tenders
Leeds Culture Strategy Renewal
Location: Yorkshire and the HumberBuyer: Leeds City Council
Open tenderCloses 3 Jan, 202759 daysValue £50.00kSource Find a TenderThe procurement has been established to appoint a consultant (or consultancy team) to develop a new city-wide Leeds Culture Strategy 2027-2037 on behalf of Leeds City Council, with funding stakeholders Arts Council England and Culture Consortium Leeds. The strategy will provide a shared long-term vision for culture and
RHOI: Ymgyrch Marchnata Integredig, Cyfathrebu a Newid Ymddygiad / Integrated Marketing, Communications and Behaviour Change Campaign
Location: WalesBuyer: Awdurdod Parc Cenedlaethol Eryri
Open tenderCloses 30 Nov, 202625 daysValue £35.00kSource Find a TenderMae RHOI wedi cael ei ysbrydoli gan lwyddiant CopenPay ac mae'n rhan o'r dull rhyngwladol ehangach DestinationPay. Mae'r egwyddor sylfaenol yn syml: anogir pobl i wneud rhywbeth cadarnhaol ar gyfer y lleoedd maen nhw'n ymweld â nhw ac, yn gyfnewid, derbyn gwobr gan fusnes neu sefydliad sy'n cymryd rhan. Bydd y rhaglen
Footways Maintenance Survey (Lot 3) (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £60.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations to obtain road condition data for the highway network for footways and remote cycleways during 2027.
PROVISION OF SECURITY GUARDING SERVICES FOR BRITISH EMBASSY HARARE
Location: LondonBuyer: Foreign, Commonwealth and Development Office
Open tenderCloses 13 Nov, 20268 daysValue £1.49mSource Find a TenderThe Contractor will be responsible for delivering a fully managed guarding solution, including static posts, foot patrols, mobile response, alarm monitoring, and a 24/7 command-and-control capability. Staffing levels, supervision, shift patterns and rotation arrangements must always ensure operational resilience and co
Unclassified Road Conditions Survey (Lot 1) (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £75.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations for the provision of Unclassified Road condition surveys during 2027.
Lot 4 - SCRIM Road Surveys (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £30.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations for the provision of Sideway-force Coefficient Routine Investigation Machine Road Surveys during 2027.