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Tenfell
Awarded contract
Published 22 Feb 2019

Torbay Independent Health Complaints Advocacy (IHCA) Service 2019

Torbay Council · South West

Key facts

Contract value
£93,200
Awarded
06 Feb 2019
Contract starts
31 Mar 2019
Contract ends
31 Mar 2021
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
seAP Advocacy£93,200

Description

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services.

This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service.

The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.

Please refer to the tender documents for full details.

Additional information: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then register an interest in the opportunity and download the Documents for completion and submission.

Categories (CPV)

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