Real-time Voice of the Customer Feedback
Hertfordshire Constabulary · East of England
Key facts
- Contract value
- £60,000
- Awarded
- 18 Dec 2018
- Contract starts
- 25 Feb 2019
- Contract ends
- 25 Feb 2020
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Emergency services
Awarded to
| Supplier | Value |
|---|---|
| Rapide Communication Ltd | — |
Description
12 month contract for Hertfordshire Constabulary to host and supply software services to capture real-time and multi-channel feedback from the public. This is responsive and pro-active giving a 'Voice of the Customer' dashboard view and reports to Hertfordshire Constabulary.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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