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Tenfell
Awarded contract
Published 11 Jan 2019

Provision of Independant Complaints Advocacy Service (ICAS)

Barnsley Metropolitan Borough Council · Yorkshire and the Humber

Key facts

Contract value
£224,267
Awarded
06 Dec 2018
Contract starts
31 Mar 2019
Contract ends
31 Mar 2022
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
DIAL BARNSLEY£224,267

Description

Barnsley Metropolitan Borough Council (the Council) is looking to recommission it's contract for delivery of an Independent Complaints and Advocacy Service (ICAS). In 2013 responsibility for the provision of an independent advocacy service became the responsibility of individual local authorities. This contract is funded directly by the NHS. In addition to the ICAS service Barnsley has two other advocacy services, commissioned under a separate contract specifically; • Statutory Independent Mental Health Advocacy and Independent Mental Capacity Advocacy service for qualifying people; and • General Adults Advocacy service. This ICAS Service is not commissioned to operate a general advocacy service and is required to sign-post to and work with providers of the services detailed above. This ICAS service is required to develop close working relationships with other similar local services to support the development of pathways and improve customer journeys. Please visit https://www.yortender.co.uk for more information.

Categories (CPV)

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