Non-Emergency Patient Transport Services (NEPTS) for NHS Shropshire CCG, NHS Telford and Wrekin CCG and Powys Teaching Health Board

NHS Shropshire Clinical Commissioning Group, NHS Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board jointly wish to invite prospective providers to express their interest for the provison of Non-Emergency Patient Transport Services (NEPTS) for eligible patients within the local healthcare population.

A non-emergency transport service is provided for patients, both adults and children, who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments. It is not for people who require transport for financial or social reasons, or for those requiring an immediate or emergency response.

The objectives of the service are to: • Provide transportation booking facilities e.g. telephone line, email, online system etc which are compliant with the Accessible Information Standard. • Provide a dedicated team/s and booking office/s or hub within the geographical locality. • Conduct patient eligibility assessments and manage demand on the service in line with commissioned activity levels. • Determine patient's mobility and moving and handling requirements to identify the type of vehicle and specialist equipment to be used for transportation/movement. • Determine patient's mental health needs for example determine the support a dementia patient would require. • Provide vehicles and transport suitable for our eligible patients according to the patient medical condition/mobility. • Provide patient transport management and liaison with the NHS providers to ensure integration and system flow. • Provide local patient travel advice and sign-posting for patients assessed as not eligible to access the transportation service.

The CCG's are looking to appoint a Service Provider or Consortium to deliver this Service for a period of 3 years with an optional 12 months extension available.

The successful Provider will be required to sign the NHS Standard Contract for the service and accept all terms and conditions.

Additional information: Midlands and Lancashire CSU is conducting this procurement exercise as a central purchasing body for another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. Any other public sector body wishing to access the contract may do so only with permission from the contracting NHS body.

The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process.

This exercise will be conducted on the Midlands and Lancashire CSU portal at https://mlcsu.bravosolution.co.uk (i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of thewebsite is free of charge). If your organisation has registered previously, you do not need to re-register; (ii) Once registered, candidates must submit your reply on the website and by email by the deadline stated.For technical support in submitting your expression of interest contact the BravoSolution Help-desk on +448003684850 or E-mail: [email protected].

Light Touch Regime' services: This procurement is for clinical services which are Light Touch.

Regime services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations ('Regulations'). Accordingly, the contracting authorities are only bound by those parts of the Regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authorities are not voluntarily following any other part of the Regulations. The procedure which the contracting authorities are following is set out in the MOI.

As the CCG is a relevant body for the purpose of the National Health Service(Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 these Regulations also apply to this procurement.