Support for Mortgage Interest Information Provider
Department for Work and Pensions · London
Key facts
- Contract value
- £5,200,000
- Awarded
- 30 Mar 2017
- Contract starts
- 23 Jul 2017
- Contract ends
- 23 Jan 2019
- Procedure
- Open procedure (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Serco Ltd | £5,200,000 |
Description
In the Summer Budget 2015, the Chancellor announced that from 5th April 2018 Support for Mortgage Interest (SMI) will be changed from a benefit component to a loan secured by a registered charge on claimants' properties. This means that from 5th April 2018 SMI will no longer be payable as part of an individual's benefit entitlement. Instead SMI applicants will have to repay the SMI they receive, with interest, when the property is sold or ownership transferred.
This contract is for an outbound telephony service to provide an Informed Discussion to Support for Mortgage Interest claimants in Great Britain and Northern Ireland.
Categories (CPV)
- 79512000 Call centre
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