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Tenfell
Closed tender
Published 28 Jan 2019

Integrated IT Solution - Platform One

Platform Housing Group Limited · United Kingdom

Key facts

Closing date
25 Feb 2019
Contract starts
01 Sep 2019
Contract ends
30 Aug 2024
Procedure
Competitive dialog
Buyer type
Housing

Description

The Platform ONE vision is to automate and link business capabilities with appropriate levels of integration, balanced against business flexibility and agility.

Currently PHG runs two housing systems, both Capita Open Housing solutions but configured very differently, it is critical that the end solution involves just one system. Both legacy companies have a number of different systems and other workflows.

The main objectives of the project are: •Enter the right data once and use many, rather than key and re-key into multiple systems; •Provide a standard supportable solution using out of the box functionality as far as practical rather than bespoke; •Enable easy access to business information and reporting (self-administration); •Look to standardise processes as much as possible; •De-skill the system administration processes; •Focus around improving efficiencies.

Categories (CPV)

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