Hosting and support for UNIT4 Business World ("UBW") finance system
Bristol City Council · South West
Key facts
- Estimated value
- £300,000
- Closing date
- 24 May 2019
- Contract starts
- 24 Jun 2019
- Contract ends
- 24 Jun 2022
- Procedure
- Open procedure
- Buyer type
- Local government
Description
Bristol City Council (the "Authority" or "BCC") is wishing to procure a support and hosting service for its existing Unit 4 Business World system ("UBW") used for Finance, which has been operational since April 2013. BCC has an in-house team of 6 FTE who support day to day application administration and maintenance such as report development, user administration, support calls from end-users, initial fault fixing. Any support required above this is provided by the current support provider and forms part of the opportunity. Over the life of this contract BCC are looking to drive significant improvements in finance processes across the Council and looking to automate many of the current manual processes. BCC want to improve end-user experience, with regard to the quality and availability of information used in decision making across the organisation. Part of our requirements on commencement of the new contract is a comprehensive health check on the current setup and use of the system to inform a development plan to support these objectives. This also includes improving our system performance in particular by changing the way our system stores BLOB files. This contract underpins a core business system of the utmost importance to the organisation. With this in mind, BCC is looking for a strategic partner not merely a service provider. Please see tender documentation for further information on this opportunity: https://procontract.due-north.com/Advert?advertId=82758b74-d765-e911-80f7-005056b64545. The ProContract Project ID is: DN361762.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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