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Tenfell
Closed tender
Published 08 Aug 2017

Hosted Substance Misuse Case Management System

Bristol City Council · South West

Key facts

Estimated value
£313,500
Closing date
03 Oct 2017
Contract starts
31 Mar 2018
Contract ends
31 Mar 2023
Procedure
Open procedure
Buyer type
Local government

Description

We require a hosted case management system suitable for drugs and alcohol treatment with a proven track record of working effectively across a number of organisations to operate record and support client data throughout the Bristol treatment system. This case management system will allow practitioners to record details of their work with substance misuse clients and share this information securely with other providers and commissioners. The software will also collate provider performance information for commissioners, and facilitates the reporting of all required data to Public Health England etc. Our existing system currently hold records of around 20,500 clients and the software is used by up to 450 workers across 30 teams including drug and alcohol treatment and support agencies; young peoples' substance misuse services, hate crime project, residential rehab, and hospital based services. As our contract with the current provider is expiring we are undertaking a competitive tendering process to ensure that we are compliant with procurement legislation and have the best available software solution to meet our needs.

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