Cloud Hosted Telephony
Swan Housing Association Limited · United Kingdom
Key facts
- Estimated value
- £150,000
- Closing date
- 05 Sep 2017
- Contract starts
- 10 Sep 2017
- Contract ends
- 10 Sep 2019
- Procedure
- Open procedure
- Buyer type
- Housing
Description
Provision of Cloud hosting telephony solution working in conjunction with Swans video conferencing solution based on the following 1. 420 end user base 2. Cloud telephony 3. PCI/DSS Compliant Call recording 4. SIP Implementation 5. Porting of existing ISDN number blocks 6. ISO270001 compliant Dual data centres 7. Voicemail to email facility 8. Contact centre features - Wall Boards/Call reporting/ Hunt Groups/Auto Attendant/Intrude/Silent Monitor/Call que announcements/Priority based call routing 9. Mobile Twinning 10. IOS and Android compatible 11. Mobile App 12. Softphone client which is AD integration (LDAP) 13. Dynamics 365 integration 14. SharePoint integration 15. Power BI integration 16. CTI compatible 17. Conference rooms with PIN Entry 18. Timed call routing 19. Office 365 compatible 20. Softphone integration into Skype for Business 21. Multisite deployment 22. Vendor Solution Support 23. Wrap and unavailable codes 24. Video Conferencing The successful tenderer will need to be able to fulfil these requirements and tenders will be judged based thereafter on lowest price
Categories (CPV)
- 51340000 Installation services of line telephony equipment
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