DUD - Tenant & Resident Satisfaction Survey for Housing Services
Key facts
- Estimated value
- £20,000
- Closing date
- 02 Oct 2017
- Contract starts
- 01 Nov 2017
- Contract ends
- 31 Mar 2018
- Procedure
- Open procedure
- Buyer type
- Other public body
Description
Dudley MBC is inviting tenders for Star (HouseMark) Tenants and Residents Satisfaction Survey for Dudley MBC's Housing Services.
The purpose of this project is to carry out a satisfaction survey of tenants during 2017/18 to obtain information from our tenants about their assessment of the services we currently provide to identify areas for service improvement.
The information derived from the survey is intended to meet the requirements for benchmarking in accordance with HouseMark 'Star' Satisfaction Survey.
Additional information: This exercise is being conducted in electronic format (e-tender). If you wish to take part please register with Dudley MBC e-tendering website www.blackcountrybusiness.co.uk and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms.
Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password.
Details of the project are located under the All Opportunities link which is also where you can express an interest and receive the documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu.
Is a Recurrent Procurement Type? : No
Categories (CPV)
- 79342311 Customer satisfaction survey
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