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Tenfell
Awarded contract
Published 15 Feb 2017

Technical Support Services to the Implementation of Unified Communications

Defra Network eTendering Portal · United Kingdom

Key facts

Contract value
£108,500
Awarded
18 Sep 2016
Contract starts
18 Sep 2016
Contract ends
15 Sep 2017
Procedure
Restricted procedure
Buyer type
Central government

Awarded to

SupplierValue
Visionist Limited£108,500

Description

Environment Agency led a procurement for a pan-Defra Unified Communications platform and EA and Defra implemented the resulting solution. Implementation is reaching the end but there is a continuing need for telephony technical support to make a number of technical changes to the Defra IT network, work with the Unified Communications supplier to re-configure elements of the new system to address user issues, decommission the old telephony used across the Estate. Telephony technical support services are required to ensure the implementation proceeds to plan and IBM and the UC service provider's technical work is managed appropriately.

Additional information: Please note that Defra procurement uses e-tendering, provided by Bravosolutions. In order to access the Bravo system you will need to be registered. Could I therefore request that you register on the Bravo portal for Defra. If you're already registered on the Bravo portal please check that your registration includes Defra, as you have to specify us in order to correctly receive the tender documents. If you have any problems with the registration process, please contact the Bravo helpline on 0800 368 4850 or alternatively email them at [email protected]. The link you require for new registration/amendments to registrations is - https://defra.bravosolution.co.uk

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