Cross-Tax and CT Errors to support MTD upstream compliance
H M REVENUE & CUSTOMS · United Kingdom
Key facts
- Contract value
- £59,946
- Awarded
- 22 Dec 2016
- Contract starts
- 17 Jan 2017
- Contract ends
- 31 May 2017
- Procedure
- Not applicable
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Verian Group UK Ltd | £59,946 |
Description
Assignment under the Market Research MR130001 Agreement Contract.
The research seeks to better understand the underlying reasons for errors, customer behaviours and address cross-tax errors. Insight gained from the report will further improve voluntary compliance at source as well as business customer experience in managing their tax affairs and potentially enhance the role of agents by leveraging their engagement to address potential risks before submission. The research will specifically explore business customers reporting and record keeping behaviours to identify those issues and practices that result in common groupings of errors being made in relation to cross-tax and more complex errors. The research will also explore how software messages would best be developed and presented to flag, challenge and address in real time those errors without negatively affecting customer experience.
Categories (CPV)
- 73000000 Research and development services and related consultancy services
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