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Awarded contract
Published 23 Sep 2026

Provision of Customer Services, mini competition under CCS RM6295 Outsourced Services Framework Lot 1

London Borough of Barnet · London

Key facts

Contract value
£5,192,420
Awarded
29 Jun 2026
Contract starts
30 Sep 2026
Contract ends
30 Sep 2029
Procedure
Award under framework (framework)
Buyer type
Local government

Awarded to

SupplierValue
CHARLES NOVACROFT DIRECT LIMITED£5,192,420

Description

Provision of a fully outsourced Customer Services. This service has been procured through further competition under CCS framework RM6295 Outsource Services, Lot 1, Citizen Experience. The contract to be for an initial 3 year period commencing 1 October 2026 with 2 year extension option subject to performance and budget.

Categories (CPV)

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