Oyster Cards Contact Handling Services
Transport for London · London
Key facts
- Contract value
- £11,500,000
- Awarded
- 15 May 2025
- Contract starts
- 31 Jul 2025
- Contract ends
- 31 Jul 2029
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Utilities & transport
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Capita Plc | £11,500,000 |
Description
Awarded contract for the provision of Contact Handling Services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
Categories (CPV)
- 79510000 Telephone-answering services
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