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Awarded contract
Published 02 Mar 2017

An audit of train company websites against the retail information code of practice

OFFICE OF RAIL AND ROAD · London

Key facts

Contract value
£39,040
Awarded
06 Feb 2017
Contract starts
07 Feb 2017
Contract ends
14 Mar 2017
Procedure
Other -
Buyer type
Central government

Awarded to

SupplierValue
Deeson Group Ltd£39,040

Description

We require an organisation carry out an audit of train company websites against the retail information code of practice to assess the extent to which these websites provide the information need to choose, buy, and use rail tickets: 1) in the context of passengers visiting the website to find information about products and services in contemplation of making a train journey or having already bought a ticket(s), and 2) using the website to search for and buy a ticket(s) for a journey - in particular to help them identify the cheapest, most appropriate ticket(s) for their journey

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