Call Ticketing System
Leicestershire County Council · East Midlands
Key facts
- Estimated value
- £40,000
- Closing date
- 28 Mar 2017
- Contract starts
- 28 Apr 2017
- Contract ends
- 31 May 2019
- Procedure
- Open procedure
- Buyer type
- Local government
Description
Leicestershire County Council (LCC) and Nottingham City Council (NCC) formed East Midlands Shared Services (EMSS) as a partnership in 2010 to deliver HR, payroll and finance transactional shared services. EMSS is now looking to replace its ticketing system that is used for Customer Service Enquiries/Help Desk function. The solution must be hosted and must meet the requirements set in Section 3 in the RfQ document. For further information please visit our procurement portal www.eastmidstenders.org
Categories (CPV)
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