Adult Hearing Service for Age-Related Hearing Loss (non-complex) for NHS Warwickshire North Clinical Commissioning Group (WN CCG).

Adult Hearing Service for Age-Related Hearing Loss (non-complex) for NHS Warwickshire North Clinical Commissioning Group (WN CCG).

Arden & GEM CSU is conducting this procurement exercise on behalf of NHS Warwickshire North Clinical Commissioning Group (WN CCG) to seek suitably qualified and experienced providers to deliver the Adult Hearing Service for Age-Related Hearing Loss (non-complex).

The Adult Hearing Service is aimed at adults aged 50 years old and over experiencing difficulties with their hearing and communication where a GP considers they may benefit from hearing assessment and care, including the option of trying hearing aids to reduce these difficulties.

The aim is to provide a comprehensive community-based, patient-centred, adult hearing service for age-related hearing loss in line with national guidance and local requirements.

The purpose of the Adult Hearing Service is to ensure: • Equitable access to high and consistent quality care for all patients using the service • A safe hearing service for patients that conforms to a recognised quality assurance tool e.g. the Improving Quality in Physiological Diagnostic Services Self-Assessment and Improvement Tool (IQIPS-SAIT). The service must also recognise published clinical guidelines/good practice.

It is the intention of the Commissioners to enter into a 3 year contract with a possible extension of 2 years with the preferred provider.

This service will be commissioned via an open procurement process, advertised to all which is proportionate to the value and complexity of the service and contract. The ITT will be live on the 11th of October 2016 on the Arden GEM CSU e-tendering procurement portal (Bravo). All submissions will be evaluated using the scoring criteria which is contained within the ITT Instructions - Document 1. Clarifications may be asked during the procurement process, the deadline for ITT clarification questions is 5pm on 3rd November 2016.

The maximum estimated total contract value for the initial three year duration of the proposed contract is £1,317,706. Please note that this value has been calculated based on anticipated service levels at the contract pricing tariff which is set out in Document 5 - Financial Model Template of the tender documents.

All correspondence relating to this procurement throughout all stages of the process must be managed through the Arden & GEM CSU eTendering Procurement Portal Bravo only.

Providers wishing to submit an ITT to deliver this service need to log onto Arden GEM CSUs procurement portal (Bravo):- https://ardengemcsu.bravosolution.co.uk/web/login.html at least 72 hours before the deadline for the ITT submissions of 5pm on 10th November 2016.

Additional information: To register on the portal:

» From the portal Home Page, click the ‘Click Here to Register’ link » Accept the terms & conditions for using the portal » Complete your organisation & personal details » Choose a memorable username and submit » You will shortly be sent an email with your unique password, please treat this securely (if you lose it there is a ‘Forgot my Password’ link on the portal homepage)

To Access the portal and register on the ITT:

» Login with your unique username & password » From the suppliers reserved area click ‘ITTs Open to All Suppliers’ – this is a repository of all ITTs open to any registered supplier. » Browse the ITTs (there may be more than one page) and select “Adult Hearing Service for Age-Related Hearing Loss (non-complex) for Warwickshire North Clinical Commissioning Group (WN CCG)’ by clicking on it » Note the Details buttons on the left for Navigation and the Actions below » Click the ‘Express Interest’ action –this will move the ITT from the ITTs Open to All Suppliers area to your ‘My ITTs’ area –this is a reserved area for ITTs that you have either been invited to or expressed interest in.