Passenger Satisfaction Research: Rolling Online User Satisfaction Research
South Yorkshire Passenger Transport Executive · United Kingdom
Key facts
- Contract value
- £29,000
- Awarded
- 02 Oct 2017
- Contract starts
- 01 Nov 2017
- Contract ends
- 31 Oct 2018
- Procedure
- Open procedure (above threshold)
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| CFS Europe Ltd | £29,000 |
Description
Rolling Online User Survey to be carried out on an ongoing basis to track topline satisfaction by mode:
This is a short survey covering key measures of satisfaction for bus, tram and train (example for bus, same applies for tram and train) providing satisfaction with:
o Local bus service overall o The length of journey (time on bus) o Value for money for the local bus services o Punctuality of the bus service
Additional information: Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at www.sypte.co.uk/contracts
This contract will contain an option to extend by one further year hence the two values in Section 1 of this Notice.
Categories (CPV)
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