IT Training Services Framework

Lot 1 - IT Professionals Within the Environment Agency we have approx. 200 ICT Professional staff in Corporate Information Services (CIS). We have IT professionals in three hubs - Bristol, Warrington and Bridgwater. Within 2017/18 we are likely to merge with Defra ICT (DDTS - Defra Digital, Data and Technology Services). This Lot is to provide learning resources for ICT staff, initially for CIS. We also expect other ICT teams within the Environment Agency to use this contract. In time, our Defra colleagues (currently c260) may need to use this contract, in addition. The provider must be able to provide all learning resources for an ICT organisation, excluding those for the project profession (catered for through another contract). Some of these learning resources will be commercial off the shelf accredited courses, delivered accredited training professionals, with a track record of successful delivery to the public sector.

Lot 2 - IT Training for users (COTS and training in project deployments) Within the Environment Agency we have approx. 10,000 staff. Approximately 9,000 use ICT. Whereas we have operational staff who would not use IT at all apart from through their team leaders, many do. These need the everyday skills in ICT - Microsoft Office 2013 at different levels and in bespoke systems, usually through projects (systems upgrades and deployments). Initially this contract is to support the ICT requirements of users in the Environment Agency but going forward this contract may be used to support ICT requirements in Defra.

This requirement will have a Supplier Selection Stage, which must be completed in order to qualify for the ITT stage. Following the SSC stage, a maximum of 6 suppliers in each Lot will be issued an ITT.

Additional information: Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://defra.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.