Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
Hanover Housing Association · United Kingdom
Key facts
- Contract value
- £440,000
- Awarded
- 23 Aug 2017
- Contract starts
- 30 Sep 2017
- Contract ends
- 30 Sep 2027
- Procedure
- Accelerated restricted procedure
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| Amillan Limited | £440,000 |
Description
CONTRACT AWARD NOTICE
Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered.
THIS IS AN AWARD NOTICE - the tender process has concluded
Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.
Categories (CPV)
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