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Tenfell
Awarded contract
Published 02 Feb 2017

1617BC13 Universal Credit - Concept testing the migration of tax credits customers to Universal

H M REVENUE & CUSTOMS · United Kingdom

Key facts

Contract value
£49,914
Awarded
16 Dec 2016
Contract starts
20 Dec 2016
Contract ends
31 Mar 2017
Procedure
Other -
Buyer type
Central government

Awarded to

SupplierValue
Ipsos Mori£49,914

Description

This qualitative research with tax credits customers will explore responses to potential high level Universal Credit migration journeys, considering tax credit customers reactions to the potential journeys, their understanding of what they may need to do and the consequences of inaction. The findings will be used to inform our understanding of how the transition can be made easier for them.

Additional information: This contract was let following a mini-competition within the DWP Social and Economic Research Framework 2013

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