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Tenfell
Closed tender
Published 05 Jul 2017

Advocacy Services

London Borough of Hackney · London

Key facts

Estimated value
£2,600,000
Closing date
04 Aug 2017
Contract starts
05 Mar 2018
Contract ends
06 Mar 2023
Procedure
Open procedure
Buyer type
Local government

Description

Commissioners have brought all statutory and non-statutory advocacy services together under a Single Lead Provider model to deliver both efficiencies and a more service-user focused, coherent and flexible service model.

The Single Lead Provider shall be contracted to deliver both statutory and non-statutory advocacy in the London Borough of Hackney.

The Service shall centre on a single referral management and screening Advocacy Hub. The Advocacy Hub shall direct appropriate advocacy referrals to the correct type of advocacy service. This shall result in a seamless and more efficient service.

The Single Lead Provider shall sub-contract all 'non-statutory' advocacy casework to local small and medium-sized enterprises (SMEs). This shall support local sustainability and reflect the diversity of Hackney and the needs of its residents and shall leave a legacy that shall last beyond the life of the contract.

In developing the non-statutory advocacy service the Single Lead Provider shall work in partnership with local SMEs to develop and deliver alternative approaches to advocacy such as peer advocacy, citizen advocacy and self-advocacy. This approach shall empower people in the community whilst being more cost-effective by providing an alternative solution to managing the provision of non-statutory advocacy.

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