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Closed tender
Published 01 Aug 2017

The Pensions Ombudsman IT Managed Service

Department for Work and Pensions · London

Key facts

Estimated value
£1,200,000
Closing date
29 Aug 2017
Contract starts
01 Dec 2017
Contract ends
30 Nov 2021
Procedure
Restricted procedure
Buyer type
Central government

Description

The Pensions Ombudsman (TPO) has a requirement for an IT Managed Service. TPO has organised its requirements into 9 high level service headings: Platform, IDaam, Desktop, Hardware and Software, Telephony, Support and Reporting, Integration, Governance and Compliance and Innovation. In April 2018, TPO will relocate to a new Government Hub in London at 10 South Colonnade, E14 4PU. This means that the successful supplier will be required to deliver services in the existing TPO dedicated office, 11 Belgrave Road, London, SW1V 1RB and at the appropriate point switch the services over to the new site (E14).

TPO intends to award one contract for a period of 3 years with the option to extend this initial period for a further period of up to 1 year. The estimated value includes the extension period.

Additional information: Please refer to the full Contract Notice and Supplier Questionnaire for details of this opportunity.

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