UK SBS Acas Digital Advisory Service: Alpha
UK SHARED BUSINESS SERVICES LIMITED · United Kingdom
Key facts
- Contract value
- £164,500
- Awarded
- 02 Aug 2017
- Contract starts
- 07 Aug 2017
- Contract ends
- 17 Oct 2017
- Procedure
- Competitive quotation (below threshold)
- Buyer type
- Other public body
Awarded to
| Supplier | Value |
|---|---|
| ENGINE PARTNERS UK LLP T/A TRANSFORM | £164,500 |
Description
This contract was procured via further competition on Lot 1 of CCS RM1043iv Digital Outcomes and Specialists 2.
This contract is for the provision of a team outcome to work on the Alpha stage of Acas' Digital Advisory Service project to help achieve increased user satisfaction for the service, increased use of the online guidance to self-serve, reduction of information only' helpline calls, increased ratio of web visits to calls and improved user experience for mobile and tablet. The supplier will look at navigation and content of Acas' guidance using 2 test areas, evaluate and make recommendations for Acas' existing technical architecture.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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