Call-Off Design and Creative Services

The Contract shall operate on the basis of a call off with the Supplier being given project work as directed by the Ofwat project manager. Unless specified in this document both parties shall agree the deadline for completion of each project. Clause 3.1 specifies the initial project that the Supplier will be allocated to.

Any Contract awarded shall run from its Commencement Date which is anticipated to be mid November 2016 for one year with the option to extend up to 12 months. The Maximum Contract duration will be two years.

Ofwat requires support to help produce innovative content using new and up-to-date approaches to design and creative work. Ofwat publishes a number of key publications each year to a challenging timetable. Our documents need to be engaging and in a format that is clear and accessible to our stakeholders, while retaining the necessary level of technical detail.

All our in-house design work is created on Surface Pro 3 (PC platform).

The Supplier may be required but not limited to support and delivery of:

• Infographics; • designed documents; • interactive pdfs; • videos; and • Prezis

Examples of the style of photographs and approach to design Ofwat currently uses can be found at www.ofwat.gov.uk. Examples of designed documents (such as our annual report (see pages 9-14), 'The costs and benefits of introducing competition to residential customers in England' and 'Summary of findings') can be found on our website.

Our corporate visual identity guide outlines our visual style and approach to photography.

The Supplier will need to ensure work can be delivered securely as unpublished data is official and sometimes commercially sensitive. Any work that is produced on Ofwat's behalf will be Crown Copyright. We will require the editable original files in a format we can edit to adapt and reuse as we see fit.

In order to achieve the overall objectives, the Customer expects the Supplier to use their expertise to carry out the following key tasks:

• Review our approach to design for our digital content and offer advice and guidance on how we can improve.

• Create design content that can be used on multiple digital media channels.

• Create templates can be used and edited by Ofwat.

• Deliver skills and knowledge transfer to Ofwat in-house Communications team.

In addition, the Supplier is required to provide resilience for our small team at key points in the year.

Additional information: Please note that this is a call-off contract so it is difficult to quantify exact spend.

Contract award and start date cannot be the same date in the Award section. Contract was dated 25/11/2016.