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Tenfell
Closed tender
Published 10 Nov 2017

NMS Customer Survey

National Physical Laboratory · United Kingdom

Key facts

Closing date
01 Dec 2017
Contract starts
08 Dec 2017
Contract ends
30 Apr 2018
Procedure
Open procedure
Buyer type
Other public body

Description

I. Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS. II. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities III. Develop an understanding of how customers use measurement to create value IV. Identify how the work of the NMS is used in combination with other stakeholders in the UK Quality Infrastructure (NMS, UKAS, BSI)

Additional information: The Authority is using the LUPC Bravo e-Tendering portal to conduct the procurement process. All Tenderers must register their company via the LUP Bravo portal. This can be done via the following link

Categories (CPV)

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