Appointment of a research company to provide Housing & Care 21's National Resident Survey 2017
Key facts
- Closing date
- 21 Jul 2017
- Contract starts
- 31 Aug 2017
- Contract ends
- 31 Oct 2017
- Procedure
- Open procedure
- Buyer type
- Housing
Description
Housing & Care 21 undertake an annual survey to establish the thoughts and feelings of its residents in relation to their homes and the services that are available to them. The information obtained from the survey is then fed back to senior corporate and operations staff in order to shape strategies for asset management, customer engagement and service improvement plans.
The objective of this tender exercise is to appoint a provider to run and manage the resident survey for Housing & Care 21. The successful bidder will collaborate with the Strategic Engagement team at Housing & Care 21 to develop a comprehensive questionnaire, which will be sent out to every resident. The supplier will then track and manage all responses received and collate the data into detailed Management Information reports.
Additional information: The tender can be accessed using the Delta eSourcing portal: https://www.delta-esourcing.com/
The access code for the tender is 358XP778TF
Categories (CPV)
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