RSSB2552 - Development of an NTS interactive eLearning package to supplement learning delivery media for the RSSB Train Driver Training Course

RSSB has recently delivered a project on behalf of the Rail Delivery Group (RDG), which has resulted in the development of a blended learning, fully interactive train driver learning programme. This course has been piloted with a number of railway undertakings. Following the initial course feedback, a number of eLearning resources have been developed to support the course and an additional eLearning resource for NTS has been requested and this document specifies the requirements for this. Currently, the Non-Technical Skills (NTS) content is delivered on two separate days and it is envisioned that some of this learning can be delivered through an eLearning solution, allowing the two classroom days to focus on the contextualising of this NTS learning in an operational environment. While this new eLearning resource will initially be used in conjunction with the train driver training programme it must also be developed so it can be utilised by other safety critical roles. The eLearning package needs to applicable to a number of audiences and these include; • RSSB Train Driver Programme delegates • Attendees of the RSSB NTS course • Trainers or briefers, prior to using RSSB T1064 material

Deliverables

The key deliverable of this project is: • To create and develop an NTS interactive eLearning module with associated assessment; to be held and accessed through the current VLE and RSSB extranet as a complete self-paced learning package.

The key project tasks are: 1. With RSSB agree learning objectives for the eLearning module 2. Work with RSSB technical specialists to define the structure and content for the NTS eLearning module 3. Manage the development and selection of content for authoring and filming 4. Create storyboards from the key learning points for the module 5. Design and create the assessment techniques appropriate to the content and learning objectives along 6. Specify data storage arrangements 7. If required professionally film agreed video content. This is expected to last no longer than one day of filming

1. The eLearning package should cover the basics of HF, Human information processing, human error and introduce NTS. Potential topics and modular structure could be: • Module 1 - What is HF and why do people need to consider human performance? • Module 2 - How do people process information, make decisions and act - the OUDA model? • Module 3 - What affects our processing, decision making and action, and how can this lead to human error or violations? • Module 4: - What are the different types of human errors and violation? • Module 5 - What are non-technical skills and how they can help reduce errors and violations? • Module 6: What do non-technical skills look like? - positive and negative demonstrations

2 The eLearning package should provide links to additional reading and resources. 3 The content must be meaningful to all key rail safety critical roles.

Additional information: New set of responses to supplier questions entitled "RSSB2552- Tender Question and Answer - 4th April 2017" and "Contract Memo Issues" documents have been uploaded on 4 April 2017.