Dental Electronic Referral Management Service - NHS England (West Midlands)

Arden & Greater East Midlands Commissioning Support Unit on behalf of NHS England - Midlands and East (West Midlands) (the Commissioner) is inviting suitably qualified and experienced providers to deliver Dental Electronic Referral Management Services (DERMS) across NHS England's West Midland's geography.

The contract duration is 2 years and 4 months with the option to extend for 2 further years. Please note the initial period of 2 years and 4 months comprises of an implementation period from Mid-November-31st March 2018 for the whole NHS England West Midlands geographical boundaries. The Service is expected to be fully functional from 1st April 2018-31st March 2020 with an option to extend for a further two years from 1st April-31st March 2022. Maximum contact duration 4 years and 4 months. The maximum contract value for this tender is £600,000.00 including VAT per annum, please see Document 1 - Process Overview Document for further information.

The new Dental Electronic Referral Service is intended to facilitate timely access to appropriate NHS specialist dental care across the NHS West Midlands area. The needs of patients and professionals will be foremost in designing the new service, which will include support for enhanced functionality and usability. The new service will support the drive to a future paperless NHS referral system.

NHS England - West Midlands require a DERMS for all patients that may need level 2 and level 3 dental services. The service will initially cover referrals for Oral Surgery (including Oral Medicine) and Orthodontics and over time will look to expand to include a full range of dental specialities these will include:

• Restorative Dentistry including the mono specialties; • Special Care Dentistry; • Paediatric Dentistry; • Maxillo-facial Surgery.

The deadline for ITT 726 submissions is Monday 4th September 2017 at 12:00pm (noon). Please note, the deadline to express an interest (access documents on Bravo) is 12:00pm (noon) Friday 1st September 2017.

Additional information: Arden & GEM CSU is managing this Procurement in accordance with the Public Contracts Regulations 2015 (the "Regulations"). The Contracting Authority will be using an eTendering system in this procurement exercise.

Suppliers Instructions: How to Express Interest in this Tender

1. Register your company on the eSourcing portal (this is only required once) -Browse to the eSourcing Portal: https://ardengemcsu.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details -Note the user-name you chose and click 'Save' when complete - You will shortly receive an e-mail with your unique password (please keep this secure)

2. Express an Interest in the tender - Login to the portal with the username/ password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant ITT 726 to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box

3.Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering helpdesk.