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Tenfell
Awarded contract
Published 17 Jan 2017

TD1148 - Council Satisfaction Survey

Derby City Council · East Midlands

Key facts

Contract value
£20,000
Awarded
31 Oct 2016
Contract starts
01 Nov 2016
Contract ends
28 Feb 2017
Procedure
Negotiated procedure
Buyer type
Local government

Awarded to

SupplierValue
Bostock Marketing Group Limited T/A BMG Research£20,000

Description

Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion.

Additional information: Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion.

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