Provision of Outpatient Pharmacy and Retail Healthcare Partner Services

Yeovil District Hospital NHS Foundation Trust (the Trust) is seeking a Pharmacy and Retail Healthcare Partner.

The primary component of this contract will be the delivery of an onsite Outpatient Pharmacy to provide dispensing services and retail facilities at the Trust. These services may also include the following:

- Provision of homecare services (delivery and administration of medicine in patients' homes) - Dispensing compliance aid devices for discharge - Providing flexible pharmacy collections near patients home/work where appropriate

The partnership is expected to be adaptive to support the Trust's current and future integrated care plan needs and the appointed partner's service delivery of Outpatient Pharmacy (and associated services) will need to be flexible to meet changing needs, commissioning approaches and integration in the delivery of public health and social care services in the community.

The partnership also incorporates retailing opportunity from the onsite pharmacy facility and the Trust is seeking a partnership that can deliver a high quality retail experience and continuing retail innovation for the benefit of staff, patients and visitors to the Trust.

The retail offering should include retail pharmacy and healthcare products but the Trust is willing to explore with bidders participating in the competitive dialogue process a broader range of non-clinical goods and service being delivered from the facility as part of the solution including, but not limited to, an on-line Click & Collect services being provided for staff, patients and visitors. Retail offering solutions will need to offer commercial benefits for the partners, be capable of being delivered from the hospital site and be suitable for an NHS setting.

The partner will also be expected to:

- Dispense discharge medicines - Provide training opportunities for the Trust's pre-registration pharmacists and pre-registration technicians - Apply its expertise to assist the Trust to achieve improvements in medicines, pathway management and the delivery of pharmacy supply services - Apply its expertise to assist the Trust to develop and deliver an improved customer experience in outpatient pharmacy and retail pharmacy services - Work with the Trust and initiate and deliver health promotion schemes (for example (but not limited to) blood pressure and cholesterol testing, smoking cessation schemes etc.) on site and in the community during the partnership period; and - Be a commercial partner in continuing to develop and innovate the service offering over the partnership period.

The contract will be for an initial term of 5 years with an option to extend for up to a further 5 years in accordance with the following:

- 3 years (commencing immediately after the initial 5-year term) - 1 year - 1 year